Privacy Policy
Last updated: January 1, 2025
Information We Collect
We collect information you provide directly, such as your name, email address, shipping address, and payment information when you make a purchase. We also automatically collect certain information when you visit our site, including your IP address, browser type, and browsing behavior.
How We Use Your Information
We use the information we collect to process your orders, communicate with you about your purchases, improve our products and services, personalize your shopping experience, and send marketing communications (with your consent). We never sell your personal information to third parties.
Cookies & Tracking
We use cookies and similar technologies to remember your preferences, understand how you use our site, and deliver relevant advertisements. You can manage your cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.
Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We work with trusted third-party service providers for payment processing, shipping, analytics, and marketing. These partners only have access to the information necessary to perform their services and are contractually obligated to protect your data.
Your Rights
You have the right to access, update, or delete your personal information at any time. You can manage your account details from your profile settings or contact us directly. If you're in the EU, you have additional rights under GDPR, including data portability and the right to restrict processing.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain certain information as required by law or for legitimate business purposes, such as fraud prevention and tax compliance.
Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us at privacy@ember.store or write to us at 123 Commerce Street, San Francisco, CA 94102.